General terms and conditions
Content
Webshop
Would you like to place an order in the webshop? The conditions below apply.
Shipping costs
Netherlands
From € 125, - incl. VAT, you automatically get free shipping for all destinations within the Netherlands.
For other orders the following shipping rates apply:
- €7.95 for all packages
Belgium
For all orders to Belgium, the rate below applies in all cases:
- € 13 for all packages
Germany and France
For all orders to Germany and France, the rate below applies in all cases:
- € 15 for all packages
Malta
For all orders to Malta, the rate below applies in all cases:
- € 22.50 for all packages
Other countries within the European Union
For all other destinations within the European Union, the rate below applies in all cases:
- € 17.50 for all packages
United Kingdom and Ireland
For all orders to the UK and Ireland, the rate below applies in all cases:
- € 19.50 for all packages
Other destinations (worldwide)
For all other worldwide destinations, the rate below applies in all cases:
- € 35 for all packages
We ship all our orders insured and with track and trace code as standard, so the shipment can always be tracked from us to delivery to the customer. Shipping rates may change from time to time without these changes having already been reflected on this page.
Prices and VAT
Delivery time
As soon as the payment for your order has been successfully completed and accepted by the payment system Mollie, the order will be processed by us.
We will try to send your order to your specified shipping address as soon as possible. If in stock, you can expect your order to be dispatched within 1 - 3 working days. Exceptions excepted. Please read below for an indication of delivery times for the various products in our webshop.
When not in stock, or you need customisation, we will make the order for you. If necessary, we will contact you about your purchase. For special requests, please place a comment in the note field during your order on the checkout page. We always read this.
After we have posted your package, the delivery time is usually as follows:
Within the Netherlands: 1 - 2 working days
Within the EU: usually within 2 - 7 working days
Worldwide: Usually within 1 - 2 weeks
Please note: We have no control over the progress of the courier service. We usually ship with PostNL, DHL or DPD. A track and trace code is provided to track the parcel. The above delivery times are an indication but may vary due to (unforeseen) circumstances the courier has to deal with. For worldwide orders, the delivery time also depends on the customs check-in procedure. Please note that the delivery time may take longer than indicated above.
Indication delivery times webshop products
1 to 4-day delivery time: concerns small cable harnesses / battery cable sets
About 3 -4 weeks delivery time: Covers all loose large wiring harnesses such as dashboard wiring harnesses, roof wiring harnesses etc.
About 4 weeks delivery time: Concerns all complete sets for the entire car.
Please note: During busy periods, these indicative delivery times may change. We indicate this through a yellow bar at the bottom of the website displayed on each page.
Pick up
You can only collect an order from us in person by appointment. Please contact us first by phone or via the contact form.
Cooling off period and returns
You always have the right to abandon the purchase within 14 days without giving reasons. Please let us know in advance. You then return the product to the address given on this page.
Make sure the box clearly states your sender so we can refund the amount to you.
We will refund the full cost of your order incl. shipping costs. Unless you ordered several products and do not return all of them. In that case, we will only refund the cost of the product you return to us. The paid shipping costs will not be refunded.
The shipping costs for returning the product are always at your own expense. Please note that returning the product is at your own risk. Should the product not arrive, we do not have to refund you. For more security you can return it by registered post or deliver it to us in person by appointment.
In certain situations as described below, the 14-day cooling-off period does not apply:
- When you have used the product and there are visible traces of use. If you return the product with visible traces of use, we cannot refund the full amount. In consultation with you we will come to a solution. Either you take the product or we pay a portion back.
- If there are customised adjustments that have been made especially for you, we cannot refund. This is not legally covered by the 14-day cooling-off period. Naturally, we want to deliver a good product and satisfied customers. Together, we are therefore happy to find a pleasant solution and help you where possible.
Our products and warranty
We manufacture our products with the utmost care and do not skimp on quality. All cables are inspected and tested before they go to the customer. After testing, the wiring harness is given the SKS label.
Cables may have a slight deviation in length from the information given. No rights can be derived from the photos shown on the website. The final product may differ from the photos.
We provide a 1-year warranty on all our products as standard. If there is anything, please contact us and we will help you as best we can.
Post-purchase evaluation
Our address data
Please always contact us first if you want to come by or send something.
Schram Kabelbomen Service
Soestdijksekade 250
2574 AW Den Haag
Holland
Returns
Would you like to return your product. Always let us know first via our contact form. You can then return the products to the address above. You can only return an order to us in person by appointment.
Send us your wiring harness
Want us to repair, restore or renew your wiring harness? First take contact with us so we can go through the order. You can then send the cables to the above address.